Welcome to our Privacy Policy

Your privacy is critically important to us.

NiYaLeo is located at: International House, Mama Ngina Street, Nairobi, Kenya

It is NiYaLeo's policy to respect your privacy regarding any information we may collect while operating our website and mobile applications. This Privacy Policy applies to www.niyaleo.com and our mobile applications (hereinafter, "us", "we", or "NiYaLeo"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or our mobile applications. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our platforms, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our Website and mobile applications and does not apply to collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website and mobile applications. Depending on your activities when using our platforms, you may be required to agree to additional terms and conditions.

Website Visitors and App Users

Like most website operators, NiYaLeo collects non-personally-identifying information of the sort that web browsers, servers, and mobile applications typically make available, such as the browser type, device type, language preference, referring site, and the date and time of each visitor request. NiYaLeo's purpose for collecting non-personally identifying information is to better understand how NiYaLeo's users interact with its platforms. From time to time, NiYaLeo may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in platform usage.

NiYaLeo also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on https://niyaleo.com/ blog posts. NiYaLeo only discloses logged-in user and commenter IP addresses under the same circumstances that it would disclose personally-identifying information as described below.

Access Permissions for Mobile Applications

NiYaLeo’s mobile applications may request access to the following:

1. Phone Book: To enable features such as referrals, inviting users to deals, and facilitating shipping. Users will be prompted to grant explicit consent for this access, and they can revoke this permission at any time through their device settings.

2. Camera and Gallery: To scan QR codes and update profile pictures. Users will be notified before access is requested, and consent will be required. Permissions can be managed or revoked via device settings.

3. Location: To display relevant offers and outlets based on the user’s location. Location access will only be activated with user consent, and users will have the option to enable or disable this feature as needed through their device settings.

On-App Messaging Feature

NiYaLeo’s mobile applications include an on-app messaging feature called Channels, which facilitates communication between merchants and users. This feature is solely for the purpose of providing support to users. Please note that information shared through Channels may not be encrypted in some circumstances, such as when certain device-level or network-level encryption protocols are unavailable. For users requiring secure communication, we recommend using alternative encrypted methods for sharing sensitive or confidential information. Users are advised to avoid sharing sensitive personal or financial information through this feature.

Gathering of Personally-Identifying Information

Certain visitors to NiYaLeo's platforms choose to interact with NiYaLeo in ways that require NiYaLeo to gather personally-identifying information. The amount and type of information that NiYaLeo gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog or mobile app account to provide a username, email address, and other relevant details.

Protection of Certain Personally-Identifying Information

NiYaLeo discloses potentially personally-identifying and personally-identifying information only to employees, contractors, and affiliated organizations that (i) need to know that information to process it on NiYaLeo's behalf or to provide services available at NiYaLeo's platforms, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using NiYaLeo's platforms, you consent to the transfer of such information to them. NiYaLeo will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

NiYaLeo may disclose potentially personally-identifying and personally-identifying information when required to do so by law, such as in response to a subpoena, court order, or other governmental request. Where legally permissible, users will be notified of such disclosures to ensure transparency and provide them with an opportunity to respond or seek legal recourse, if applicable. NiYaLeo does not share user information with third parties without explicit consent unless required by a legal mandate.

If you are a registered user of NiYaLeo and have supplied your email address or phone number, NiYaLeo may occasionally send you updates about features, solicit feedback, or provide other relevant information. You can opt out of these communications at any time.

Security

The security of your Personal Information is important to us. NiYaLeo employs industry-standard security measures, including SSL/TLS encryption for data transmission, AES-256 encryption for data storage, and regular security audits to protect your information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In the event of a data breach where your information is accessed or stolen, NiYaLeo will notify affected users within the period required under the laws of Kenya and in compliance with guidelines provided by the Office of the Data Protection Commissioner. This notification will include details about the breach, potential impacts, and steps you can take to protect yourself.

Privacy Policy Changes

NiYaLeo may change its Privacy Policy from time to time, and at NiYaLeo's sole discretion. In the event of significant changes to this Privacy Policy, NiYaLeo will notify users via email or through prominent notices on its platforms. This ensures that users are informed of updates and can review the revised terms accordingly. NiYaLeo encourages users to frequently check this page for any updates. Your continued use of NiYaLeo’s platforms after any changes to this Privacy Policy will constitute your acceptance of the change.